Privacy Policy

YOUR PERSONAL INFORMATION AND HOW WE USE IT

We collect, use and store your personal information to ensure that we can provide you with various services and give you a personalized experience online and in our stores. This may be done on our website or through other channels. We always keep your personal information confidential and collect, use and store it only in accordance with this Privacy Policy.

COLLECTION OF YOUR PERSONAL INFORMATION

We collect various types of your personal information both on our website and in our physical stores:

You will browse our website as a guest if you are not a registered user. We will not collect or use any personal information about you, but you may not be able to use all of the services and features we offer registered users.

You must provide certain personal information when you register on our website (such as your name and contact details) in order to receive various features and services we offer registered users, such as email updates, responses to your inquiries and priority on our limited-edition products.

You can only place an order with us as a registered user on our website. In both cases, we only collect the information necessary to complete the relevant order (such as name, contact details and payment/credit card details).

You may wish to review or update your personal information that we hold about you. You can do this by contacting our customer service or by adjusting your customer profile in your registered account.

USE OF YOUR PERSONAL INFORMATION

We use the personal information you provide for the following purposes:

To provide our services to you. This includes answering any questions you may have, providing recommendations about products on our website, maintaining your shopping cart, reviewing your requests for our services and fulfilling the orders you place with us (including security checks of payments and verification).

Leon's atelier will send you special offers and promotions by post, email, SMS and RCS where you are an existing customer or where (in the case of a new customer) you have consented to receive such promotions or have not opted out. If you do not wish to receive offers and promotions by email, you can unsubscribe via the link in all marketing communications.

We will endeavour to remove you as quickly as possible, but it may take time to completely remove you from our email list so that you may receive one or two more emails. If you do not wish to receive offers and promotions by post, SMS or RCS, please let us know at support@leon-atelier.com. Our postal marketing materials are pre-printed so it may take time for the process to be completed for this medium; therefore, in some cases you may receive one additional communication.